Home arrow FAQs

Here are some answers to questions you may have. We've categorized them by type of user. Each question contains a code that identifies the audience.

[All] For both donors and nonprofits
[Donor] For donors
[NP] For nonprofits

Feel free to use the Contact Us link above if you don't see what you need.

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[All] How do I search for all the items desired by one nonprofit organization?
[All] How do I tell which category to search?
[All] Is it possible to see nonprofits in my neighborhood?
[All] Is there a way to see a list of all organizations?
[All] Is there a way to see needed items from the Organization page?
[All] What's the number in parentheses beside each category title?
[All] Why can't I find an item using the Search box under Main Menu
[All] Why don't some organizations show a map?
[Donor] Can I make a cash donation to my organization using this site?
[Donor] Can I post my own items to donate?
[Donor] Do I have to set up an account? I see a Login link
[Donor] How do I get proof of my donation to include with my tax return?
[Donor] What if I have an item similar to one listed?
[NP] How can I increase my chances of having an item donated?
[NP] How do I figure out whether my organization can submit a Wish List?
[NP] How do I make changes to my organization page?
[NP] Should I tell you when we have a personnel or email changes?
[NP] What else do I have to do once I have posted my Wish List?
[NP] What kinds of items can I put on my Wish List?
[NP] Why can't I modify or delete one of my items?
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